Introduction and regulatory implementation

Accessibility is about removing, or minimising, the barriers encountered by certain groups of people while surfing the Internet, so as to facilitate access to information. The most common browsing difficulties are related to the technology used and usually relate to:

•    Vision, hearing or mobility problems.
•    Difficulty in understanding content.
•    Not very intuitive navigation.
•    Poor connection of equipment.
•    Browsers that do not interpret content well.
•    Lack of peripherals.
•    Poor contrast of content.

L’ETNO. Museu Valencià d'Etnologia considers that the different languages and supports that have arisen as a result of technical advances, as well as the wide range of possibilities currently offered by new technologies, must be made available for greater accessibility and to guarantee multiple and equal access to information. 

In order to achieve this aim, L'ETNO. Museu Valencià d'Etnologia has considered, for this website (, the criteria and processes regulated in Royal Decree 1112/2018, of 7 September, on the accessibility of public sector websites and applications for mobile devices. However, this website is partially compliant with the aforementioned Royal Decree due to the exceptions and non-compliance of the aspects listed below:

•    Non-compliance with RD 1112/2018 - Non-compliant aspects: 
1.     There could be occasional editing errors on a web page.
2.    There may be content on the portal in English whose language is not correctly labelled. 
3.    There may be occasional errors in the use of some semantic markup tags, paragraph markup, lack of description and structuring in tables. 
4.    There may be incorrect tagging of decorative images. 
5.    There may be some videos that do not contain subtitles.
6.    There may be some misuse of WAI-ARIA roles and statuses in components such as navigation trees, accordions, etc.
•    There may be office files in PDF or other formats published before 20 September 2018 that do not fully comply with all accessibility requirements.

Request for information, complaints and suggestions

If deemed appropriate, the user may make communications regarding accessibility requirements (article 10.2.a of RD 1112/2018) informing of any possible non-compliance by this website or transmitting other difficulties in accessing the content. You can also make any other query or suggestion for improvement regarding the accessibility of the website via the contact form on this website, which can be found in the bottom right-hand margin of this page.

All communications will be received and processed by L'ETNO. Museu Valencià d'Etnologia.

Likewise, and in accordance with article 12 of Royal Decree 1112/2018, you may submit requests for accessible information and complaints submitted and registered in accordance with the requirements established in Law 39/2015, of 1 October, on the Common Administrative Procedure for Public Administrations.

If, after making a request for accessible information or complaint, this is rejected and the interested party does not agree with the decision adopted, or the response does not meet the requirements set out in article 12.5 of the aforementioned Royal Decree, the interested party may initiate a complaint. A complaint may also be lodged if the period of twenty working days has elapsed without a reply having been received.

Complaints will be received and processed by L'ETNO. Museu Valencià d'Etnologia.

Application and validity

•    This accessibility statement applies to 
•    This accessibility statement was prepared on 14 May 2021.
•    The method used for the present statement has been a manual evaluation carried out by Digital Value S.L.
•    The statement was last revised on 14 May 2021.

Access recommendations

•    Screen resolution: 1280 x 720.
•    Browser versions: Edge, FireFox , Google Chrome