Accessibility

Introduction and regulatory application

Accessibility aims to eliminate, or minimize, the barriers encountered by certain groups of people while browsing the Internet, thereby facilitating access to information. The most common navigation difficulties are related to the technology used and usually refer to:

  • Vision, hearing, or mobility problems.
  • Difficulty understanding the content.
  • Non-intuitive navigation.
  • Poor equipment connection.
  • Browsers that do not properly interpret the content.
  • Lack of peripherals.
  • Poor content contrast.

L’ETNO. Museu Valencià d’Etnologia considers that the different languages and formats arising as a result of technical advances, as well as the broad possibilities currently offered by new technologies, must be placed at the service of greater accessibility and guarantee multiple and equal access to information. 

In order to make this purpose effective, L’ETNO. Museu Valencià d’Etnologia has taken into account, for this website (www.letno.es), the criteria and processes regulated in Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile device applications. However, this website is partially compliant with the said Royal Decree due to exceptions and non-conformities in the aspects listed below:

  • Non-compliance with RD 1112/2018 - Non-conforming aspects: 
  1. Occasional editing errors may exist on some web pages.
  2. The portal may contain content in English whose language is not correctly tagged. 
  3. There may be occasional errors in the use of certain semantic markup tags, paragraph markup, lack of description and structuring in tables. 
  4. Decorative images may be incorrectly tagged. 
  5. Some videos may lack subtitles.
  6. There may be incorrect use of WAI-ARIA roles and states in components such as navigation trees, accordions, etc.
  • There may be office files in PDF or other formats published before September 20, 2018, that do not fully meet all accessibility requirements. 

Requests for information, complaints, and suggestions

If deemed appropriate, the user may communicate accessibility requirements (Article 10.2.a of RD 1112/2018), reporting any possible non-compliance by this website or transmitting other difficulties in accessing the content. Likewise, they may submit any other query or improvement suggestion related to the accessibility of the website through the contact form of this website, located at the lower right margin of this page. 
All communications will be received and processed by L’ETNO. Museu Valencià d’Etnologia.

Likewise, and in accordance with Article 12 of RD 1112/2018, accessible information requests and complaints may be submitted and registered in accordance with the requirements established in Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations.

If, once an accessible information request or complaint has been made, it has been dismissed, and the decision adopted is not accepted, or the response does not meet the requirements set out in Article 12.5 of the aforementioned Royal Decree, the interested party may file a claim. A claim may also be initiated if a period of twenty working days has elapsed without having received a response.

Claims will be received and processed by L’ETNO. Museu Valencià d’Etnologia.

Application and validity

  • This accessibility statement applies to www.letno.es.
  • This accessibility statement was prepared on May 14, 2021.
  • The method used for this statement was an internal manual assessment.
  • Last review of the statement: 09/03/2025.

Access recommendations

  • Screen resolution: 1280 x 720.
  • Browser versions: Edge, Firefox, Google Chrome