info   Information

C/ Corona, 36. 46003 València

Telephone: 963 883 565


cloakroom  Cloakroom

The museum has a free cloakroom and locker service. For safety reasons, it is mandatory to deposit in the lockers all those objects that due to their size or shape may be considered dangerous. The museum will not be held responsible for any damage or deterioration that may occur to fragile objects contained in bags and luggage in custody.


accesibility  Accessibility

The museum has lifts and toilets adapted for the use of disabled people.


audioguía  Audioguide service

Audio guides are available to visitors to enjoy a complete explanation of the L'ETNO rooms in three languages (Valencian, Spanish and English). They are available upon request at the information point, at the museum hall.


cultura accesible  Accessible culture

Application that shows the permanent exhibition of the museum for people with visual and hearing impairment. (Download for mobile devices)


cafetería  Coffee shop

Opening times

Open: Tuesday to Sundays, from 10 a.m. to 8 p.m.

Closed: Mondays (including public holidays)

Telephone: 960 445 499 / 609 549 351


cambiador bebés  Nappy changing room


benebotiga  La Beneficència Bookshop

Opening times

Open: Tuesday to Friday, from 10 a.m. to 2 p.m. and 5 p.m. to 8 p.m. / Saturdays, Sundays and public holidays, from 10 a.m. to 2 p.m.

Closed: Monday (including public holidays)

Telephone: 960 215 486